Vouchers

Vouchers

Our commitment to provide 100% superfast broadband access will be delivered through three strands of activity – the Reaching 100% (R100) contracts, connections delivered by commercial suppliers, and the Scottish Broadband Voucher Scheme (SBVS).

The SBVS will ensure that every address in Scotland has the ability to access a superfast broadband connection by the end of 2021, regardless of whether or not it will ultimately receive a superfast connection through the other two strands of activity.

Types of voucher

The SBVS will provide two distinct levels of subsidy:

  • A 'one off' voucher worth up to £5,000 to help deliver a permanent broadband connection to those properties for which there is no roll-out of superfast broadband planned.
  • A 'one off' voucher worth up to £400 to help deliver an interim connection to those properties for which there is roll-out of superfast broadband planned, but not until after the end of 2021. Properties in more difficult-to-reach locations may be eligible for an additional subsidy of £250.

In some cases, rural addresses may be eligible to combine Scottish Government funding of up to £5,000 with funding from the UK Government’s Gigabit Broadband Voucher Scheme (GBVS) which provides £1,500 for rural homes and £3,500 for rural businesses. If this is the case, chosen suppliers take this into account automatically and manage this on your behalf.

Types of Technology

There are a number of technology types which a voucher can be used for. 

  1. Full Fibre (Fibre to the Premises/ Home [FTTP/H])
  2. Fixed Wireless
  3. Fixed mobile or cellular broadband (e.g. 4G)
  4. Satellite

The technology type chosen will depend on what is available in an area balanced with a choice of what meets the property requirements.  It’s important to remember that although there may be a preferred technology type there are no guarantees that it is available in your area.

How to apply

Find out if you may be eligible for a voucher by entering your details into the online checker. If the checker indicates that you are eligible for a superfast voucher through the SBVS, please continue your enquiry with any registered suppliers listed here, as the providers will request the voucher on your behalf. 

This list will grow as new providers register to take part in the scheme. Providers have indicated broad guidance of their existing commercial coverage, however, until they know your exact location it’s not possible for them to guarantee that they can provide you with a service.  Once you have engaged a provider, they will double check your eligibility, request the voucher and start working on delivering your superfast connection.

You can follow our handy Customer Journey  if you are eligible for a voucher.

Still got questions? Here are some handy Frequently Asked Questions (FAQs).